The Administrative Center counter updates required different solutions to fulfill the needs of the various departments. Kodet began by meeting with each group on-site to see how they previously worked and to hear about what changes they needed in order to work better. Our team returned with options for each area, providing different ideas to address the issues.
On the Lower Level, Kodet reviewed options on how to offer an enclosed lobby that still invites residents to use the Assessor’s Office’s services. While working with the Property Services department, it was decided through early meetings to add a ‘quick service’ counter on the public level, located off the lobby, so people wouldn’t have to go through security to pay their taxes. The project also provided an accessible service counter on the main floor for more detailed service needs. On the First Floor, Kodet reviewed the three departments and how their existing office spaces are configured. Departmental needs differ, but determining what was needed initially for the Dakota County staff was critical.
